Privacy Policy

Last updated: June 12, 2026

StradEvents, LLC Privacy Notice

StradEvents, LLC is a professional AV equipment reseller based in Milwaukee, Wisconsin. We buy, sell, consign, inspect, document, and ship used professional AV equipment, including projectors, pro audio systems, LED video walls, lenses, rigging, cases, parts, and related accessories.

This notice explains what information we collect through our website, quote forms, email, phone calls, Odoo shop activity, and normal business communications.

1. Information we collect

We collect information you provide directly, information generated by transactions, and limited technical information from website activity.

• Contact information: name, company, email address, phone number, billing address, shipping address, and related contact details.
• Quote and selling information: equipment brands, models, serial numbers, quantities, condition notes, photos, videos, accessories, location, pickup or shipping details, and any other details you submit.
• Order and account information: Odoo shop account details, order history, invoices, payment status, shipment details, tax records, and customer service communications.
• Payment information: payment confirmation and transaction records. Payment card and bank details are handled by payment processors. We do not intentionally store full card numbers on our website.
• Website and device information: IP address, browser type, pages viewed, referral source, approximate location, cookies, analytics identifiers, and similar usage data.

2. How we use information

• Prepare quotes, buyout offers, consignment recommendations, and resale estimates.
• Process orders, invoices, payments, shipping, freight, returns, and customer support.
• Document equipment condition, included accessories, serial numbers, service notes, and transaction history.
• Respond to inquiries by email, phone, text, or other business communication channels.
• Manage Odoo CRM, inventory, website listings, accounting records, and business operations.
• Improve the website, understand page performance, measure marketing effectiveness, and reduce spam or fraud.
• Send follow-up messages related to quotes, purchases, consignments, service, availability, or similar StradEvents business activity.

3. Cookies and analytics

Our website may use cookies and similar technologies from Odoo, analytics tools, and related service providers. These tools help the site function, remember preferences, understand traffic, measure marketing performance, and protect forms from spam or abuse.

You can control cookies through your browser settings. Some features, including checkout, account login, forms, or cart functions, may not work correctly if required cookies are disabled.

4. How we share information

We do not sell your personal information. We share information only as needed to run the business, complete transactions, provide services, or comply with legal obligations.

• Business systems: Odoo, CRM, email, cloud storage, analytics, accounting, and website service providers.
• Payment and shipping providers: payment processors, banks, freight carriers, parcel carriers, insurers, customs brokers, and logistics partners.
• Professional support: accountants, attorneys, auditors, insurers, and advisors when needed.
• Legal and safety reasons: when required by law, to protect our rights, to prevent fraud, to resolve disputes, or to protect the safety of people, property, or systems.

5. Retention and security

We keep business records for as long as reasonably needed for quotes, sales, consignments, taxes, accounting, warranty or service history, fraud prevention, legal obligations, and resale documentation. Equipment quote and transaction records may be kept for up to ten years when they support accounting, ownership, condition, logistics, or customer history. Inactive marketing or inquiry contacts may request deletion or correction.

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, email system, or storage platform can be guaranteed to be completely secure.

6. Your choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, accounting, transaction, fraud-prevention, and business-record exceptions. You may also ask us to stop sending non-transactional follow-up messages.

If you are a California resident, applicable law may provide rights to know, access, correct, delete, and opt out of certain uses or disclosures of personal information. We do not sell personal information. We do not knowingly share personal information for cross-context behavioral advertising. If our practices change, we will update this notice.

7. Children

Our website and services are intended for business and professional AV equipment transactions. We do not knowingly collect personal information from children under 13.

8. Third-party websites

Our website may link to third-party websites, marketplaces, payment providers, shipping providers, social platforms, or manufacturer resources. Their privacy practices are governed by their own policies.

9. Updates

We may update this notice as our website, tools, services, or legal obligations change. The latest version will be posted on this page with an updated date.

10. Contact

For privacy questions or data requests, contact:

This page is intended as a practical privacy notice for StradEvents website visitors and business contacts. It is not legal advice.